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Keep customer context with the next action.

Research prospects, track opportunities, and prepare follow-ups from what your business already knows. Keep the customer record and the proposed next step in the same workspace.

Why you need this: Without it, who said what lives in your inbox, your notes and your memory, and every follow-up starts with digging. Here the customer record and the proposed next step sit together, so your AI drafts from what is already saved instead of from a blank chat.

Alacrán
Departments screen listing each department with its record files, and the people who sign off on changes
Example company · Sample data

See where each opportunity stands.

It is easy to lose track of which prospects are waiting on you and which have gone quiet. Track prospects through Discovery, Evaluation, Proposal, and Won or Lost. Review recorded deal values, contact history, and the opportunities that need attention.

Research with a relevant offer in mind.

Researching every prospect by hand takes time, and a message that does not match what you offer is easy to dismiss. Give your AI a prospect, a set of websites, or a description of the customers you want to reach. Use your company profile to prepare relevant research and an outreach angle for review.

Prepare a follow-up with the history available.

Before you write to a customer you have to remember what was said last time. Use saved notes and approved business information to draft the next message. Check the details and commitments before contacting the customer.

Keep the record useful for next time.

A record nobody updates stops being useful, so each conversation starts cold. Log contact activity and update the lead stage as the conversation develops. Add records manually or review proposed updates from managed workflows. Export leads when you need them elsewhere.

A practical workflow

A set order of steps keeps follow-ups from depending on memory.

  1. Add or select a prospect.
  2. Review the available context and request research or a draft.
  3. Correct assumptions and approve useful record changes.
  4. Send the message from your usual account.
  5. Record what happened and the next step.
Try asking

Review this prospect against our service description. Draft a short follow-up that addresses their last question and flag anything we have not confirmed.

Questions

Does this automatically send outreach?

The standard workflow prepares outreach for review and manual sending. Saving a draft does not contact the prospect.

Where do customer records live?

In the company’s local files. Connected AI may process relevant context when you request AI work.

Does it replace my existing CRM?

It can provide a local working view of customer activity. If you already use a CRM, inspect the relevant connection and supported synchronization before deciding how to divide responsibilities.

Will it prevent every duplicate or mistaken follow-up?

Contact history helps you make informed decisions. Keep it current and review the recipient and conversation before sending.

Put your business knowledge to work.

Create your company workspace, connect your AI, and prepare your first result for review.

Your download has started. One more step on a Mac.

Apple has not notarized Alacrán, because that needs a paid Apple Developer account. Until you do this once, macOS may block the app, often with the message "Alacrán is damaged and can't be opened". It is not damaged.

  1. Install. Open the downloaded .dmg and drag Alacrán into Applications.
  2. Run this in Terminal, once. It clears the quarantine flag macOS puts on downloaded files. Use it only on the app you downloaded from this site or the official releases page.
    xattr -cr "/Applications/Alacran.app"
  3. Open Alacrán from Applications.

You only need this for the first install. Updates inside the app do not need it. Prefer to read more? Read the setup guide.